Flowers Raynes Park Accessibility Statement
Our Commitment to Accessibility
Flowers Raynes Park is committed to providing a website that is accessible and usable for everyone, including people with disabilities. We believe that accessibility is essential so that all Raynes Park customers can order Flowers Raynes Park online with ease and confidence. Our goal is to make the online experience clear, consistent and welcoming for every visitor, regardless of technology, device or ability.
Standards and Guidelines
To guide our accessibility efforts, we aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These international standards provide a framework to make web content more perceivable, operable, understandable and robust for all users. Flowers Raynes Park continuously reviews the site to align with these WCAG 2.1 AA principles and to support accessible online flower ordering for our Raynes Park community.
Screen Reader Compatibility
The Flowers Raynes Park website is designed to work smoothly with modern screen readers and assistive technologies. We strive to provide clear structure and semantic markup so that headings, lists and key sections are announced in a logical order. Non-text content, where applicable, is given descriptive text so that users relying on screen readers can understand the purpose of images and interactive elements. Our objective is that customers using assistive technology can browse, select and order flowers in Raynes Park with minimal barriers.
High Contrast and Visual Design
We recognise that sufficient colour contrast and clear visual hierarchy are central to an accessible Flowers Raynes Park experience. The site uses a high contrast design wherever possible to support users with low vision or colour vision deficiencies. Text is presented with legible font sizes, and backgrounds are chosen to maintain clarity and readability. Focus indicators, button styles and interactive elements are designed to be easily identifiable, helping all Raynes Park users move through the order process with clarity.
Keyboard Navigation and Interaction
Many people access the Flowers Raynes Park website using a keyboard or alternative input device. We work to ensure that important functions, such as choosing bouquets, adding items to the basket and proceeding to checkout, can be completed without requiring a mouse. Navigation is intended to follow a logical tab order, and focus states are visible. This supports users who rely on keyboard navigation to place online flower orders in Raynes Park.
Ongoing Improvements and Testing
Accessibility is an ongoing process at Flowers Raynes Park. We review our website on a regular basis to identify areas where improvements can be made and to update our implementation of WCAG 2.1 AA guidance. As new features are added to help customers select flowers and manage deliveries in Raynes Park, we consider accessibility from the earliest design stage and test key user journeys for potential issues.
Contact for Accessibility Issues
We value feedback from our customers and local community in Raynes Park. If you experience any difficulty using the Flowers Raynes Park website, encounter a barrier when trying to place an order or believe that part of the site does not meet accessibility standards, please contact us using the contact form provided on our website or our usual customer contact channels. When you get in touch, please describe the page or feature where you encountered the issue and the type of device or assistive technology you were using, if possible. This information helps us to investigate and resolve problems more quickly.
Future Accessibility Goals
Flowers Raynes Park will continue working to enhance accessibility across all aspects of the online ordering experience. Our future plans include refining page structure, improving support for a wider range of assistive tools and enhancing content clarity so that all customers in Raynes Park can order Flowers Raynes Park online with greater ease. By placing accessibility at the heart of our digital services, we aim to ensure that every customer can enjoy a smooth and inclusive experience when choosing flowers with us.
